Galileo FX Support

Get a Dedicated Support Specialist. A real person, not a robot.

Get help to install Galileo FX, load presets, solve issues and more. You can rely on us because if needed, we’ll even connect to your PC remotely to solve issues.

Your happiness is our happiness.

Our expert Support Team is available every weekday from 9am to 5pm CET (European time).

Making sure you’re happy with Galileo FX is our #1 goal. We have high standards and our 90% average happiness score is proof of the quality of our Customer Service.

We reply to every email manually and we help until you’re happy.

Our team is professional, respectful and collaborative and we expect the same from you. This attitude makes it easier and quicker to solve problems with Galileo FX.

In case of problems (for eg. Galileo FX is not placing trades), we can set up an appointment with you to connect to your PC and solve the issue while you sit and watch – just request a Support Session and we’ll provide you with a link to book your appointment.

Our support is 100% free of charge for all our clients.

We pride ourselves on our high levels of service and ensuring a positive customer experience.

Our technology partners include Helpscout, TeamViewer and Acuity Scheduling.

Email

Self-Serve

Videos and guides.

How can we assist you?

Get the help you need with Galileo FX. Our support has been rated as the best in the industry.
We are proud of our high standards and we’re always happy to help.

Get help from an expert via email. From setting up your Galileo FX to starting to trade, we're here for you.

Support Experience at Galileo FX

What Makes Our Support Different

Professionals Only

Rigorous Quality Standards

Only Real People

Short Response Times

Awarded by experts

Global Perspective

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Welcome to GalileoFX.com

We are committed to communicating responsibly. So before you enter we ask that you read the disclaimer below carefully. You must accept its terms before you can proceed.

We invite you to be careful when trading live with real money – either manually or with this software tool. Trading carries risk. Due to the nature of trading and the unpredictability of the markets, you should only trade money that you can afford to lose. Nobody can predict what the market will do today, tomorrow or in the future: that’s why we can’t guarantee any return or profit. We guarantee our best effort to provide you with the best software, education and customer service – but it would be dishonest to guarantee specific profit figures or results. We invite you to not trust any individual or business that promises or guarantees you specific profits or returns. The market is unpredictable. Every effort has been made to accurately represent our software and the potential it provides. Your results will be determined by a number of factors over which we have no control, such as your financial condition, experiences, skills, level of effort, education, and changes within the market. We provide content without any express or implied warranties. However, there is no guarantee that you will earn money using this software tool, our settings or any of our content. When we present profit and trading figures on our website and our other channels, we are showcasing the potential of this software tool and exceptional results, which do not reflect the average experience. You should not rely on any profit or earnings information we present as any kind of promise, guarantee, or expectation of any level of success or earnings. By continuing to use our site and access our content, you agree that we are not responsible for any decision you may make regarding any information presented or as a result of purchasing any of our products or services. Any claims made of actual earnings or examples of actual results can be verified upon request. By clicking the “Accept” button below you agree that you have read and accepted our Terms and Privacy.
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